Soundgas Sounds Promotions - FAQs
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SOUNDGAS SOUNDS PROMOTIONS - FREQUENTLY ASKED QUESTIONS (FAQ)
What is a Soundgas Sounds Promotion?
Soundgas Sounds is run by Soundgas Tech Limited. When you purchase an exclusive sample pack, you are automatically entered into a draw to win rare, serviced vintage gear such as a Roland Space Echo or iconic gear manufactured by Soundgas.
10% of all proceeds from each promotion are donated to music-related charities. We regularly share updates on the total donations and the charities we support on our website and social media.
How do I get my sample pack?
After purchase, you’ll receive an email with a secure download link for your sample pack. This is automatic and usually arrives within a few minutes. If you don’t see it, please check your spam/junk folder.
Do I get a ticket for the draw?
No separate ticket is issued. Your download email and order confirmation are your proof of entry. As long as you have received your download link, your entry is confirmed.
What if I can’t find my download email?
First, check your spam/junk folder. If it’s not there, you can log into your Shopify order history to re-download, or contact us with your order number and we’ll resend your link.
When is the draw and how do I watch?
Draws are held live on Instagram @soundgassounds at 4:00pm UK time on the last Thursday of the nominated month. Full details are in the product description and in your confirmation email.
How many prizes are there?
Each promotion includes a grand prize (usually gear worth over £2,000) and a second prize (typically a new pedal worth around £200–£300).
Can one person win both prizes?
No - each entrant can only win one prize per draw. If the same entry is drawn for both prizes, a redraw will take place for the second prize.
How do I enter?
There are two ways to enter:
- Purchase entry: Visit Soundgas Sounds Promotions for the latest Prize Draw news. .
-
Free entry: Send a postcard with your name, contact details, and the name of the current promotion to:
Soundgas Sounds Promotions, Soundgas Tech Limited, 1a Key Point Nix’s Hill Industrial Estate Key’s Road Somercotes DE55 7FQ
What do I get for entering?
All paying entrants receive a downloadable sample pack created exclusively for that month’s promotion. These packs are high-quality, Soundgas-made resources for producers and musicians. During the the promotion the pack is discounted, after closing it returns to it's usual RRP.
Can I buy the pack more than once?
Yes, multiple purchases are allowed (up to 25).
Can I enter if I am outside the UK?
Yes – international entries are welcome unless prohibited by local laws or restrictions in your country. We will ship prizes worldwide, but winners outside the UK may be responsible for any import duties, taxes, or customs fees.
Please note: unfortunately, we cannot ship to certain countries due to export restrictions or courier limitations. A full list of excluded countries is available here.
When is the draw held?
The draw takes place on the last Thursday of the nominated month, broadcast on Instagram @soundgassoundsat at 4:00pm (UK time).
When does the competition close?
Entries close at 09.59am (UK time) on the day of the draw. The draw then takes place live on Instagram at 4:00pm (UK time) the same day.
What happens if I purchase a sample pack after the closing time of the promotion?
You keep the sample pack, and your purchase is automatically entered into the following month’s promotion if it is made after the published closing time.
How are winners chosen?
Each sample pack purchased counts as one entry into the draw. Entries are automatically assigned a number in the order they are received (for example, the first order is Entry 1, the second order is Entry 2, and so on).
At the draw, we use a random number generator to select a winning entry number. This process is conducted live on Instagram so everyone can see it happen in real time.
If you bought multiple packs, you’ll have multiple entry numbers.
Do I need to be online when the draw happens?
No - you don’t need to watch live. Winners are announced during the live stream and we also contact them directly afterwards by email.
Do you still hold the draw if the 1,000 packs don’t sell out?
Yes. The draw always goes ahead on the advertised closing date, even if we have not sold all 1,000 packs. The odds simply improve for everyone who has entered.
Where can I see the results?
We post the winners on our Instagram page and update the Soundgas Sounds website page shortly after each draw.
What happens if I win?
Winners must agree to take part in publicity (such as a photo or short video with their prize for our website and social media) as a condition of entry.
Can I return my entry or get a refund?
As this is a digital product (sample pack) and entry to a prize draw, we cannot offer refunds once the download has been accessed.
Who runs Soundgas Sounds Promotions?
Soundgas Sounds is operated by Soundgas Tech Limited, a specialist in vintage audio equipment based in the UK. We design, build, restore, modify, and rehome classic gear for musicians and collectors worldwide.